When will I receive my resume?
Once we receive your resume and/or cover letter questionnaire, we will send you an email stating that we have started to work on your order. You will receive your completed documents within 2 business days or sooner. You may approve the first version of your new resume/cover letter or request edits.
In what formats will I receive my new resume/and other service documents?
We will send you the resume in both .doc/.docx and .pdf versions. While the .pdf is the best one for printing the resume, the.doc/.docx version is the editable one in case you will need to make some adjustments in future.
How many times can I revise the resume?
We want to ensure that you are satisfied with the end result. Please let us know of any needed changes prior to giving us final approval of your resume. Please ensure to provide clear instructions for your writer to get the resume you want!
I am still not satisfied with the new resume. How can I request a refund?
All sales are considered final. We always strive to deliver the best work to our clients. That is why we offer our clients to use the unlimited revisions to ensure the satisfactory end result.
How do I communicate with my writer?
You can easily communicate with your writer via email during the order completion process. Once the writer starts to work on your resume, they will send you an introduction email. In case you have any additional questions, you may also reach our support team at email@example.com
Do you have any special offers?
We are pleased to have multiple purchasing options including discounted packages for purchasing several services at one time.
What about the security of my personal details shared with you?
We never disclose our client’s personal data (including your personal, contact and payment details) to third parties. We also make sure that this data is well protected and is safe with us.
I have other questions which are not listed here.
In case you have any questions or concerns, you may also contact our Support team at any time at firstname.lastname@example.org